Privacy Policy


Privacy Policy

Effective Date: May 30, 2025


This Privacy Policy describes how Elloria (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website https://elloria.store (the “Site”).


1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser,
  • IP address,
  • Time zone,
  • Cookies stored on your device.

Additionally, we collect information about:

  • Pages or products you view,
  • Referring websites or search terms,
  • How you interact with the Site.

When you make or attempt to make a purchase, we collect:

  • Your full name,
  • Billing and shipping address,
  • Payment information (e.g., credit card details),
  • Email address,
  • Phone number.

This data is referred to as “Order Information.”

 

2. How We Use Your Information

We use your personal information to:

  • Fulfill and manage orders,
  • Process payments and send invoices,
  • Communicate with you,
  • Provide customer support,
  • Screen for potential fraud or misuse,
  • Improve and optimize your experience on the Site.

 

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

  • Saving your login details,
  • Keeping your shopping cart active,
  • Analyzing how visitors use the Site.

You can disable cookies in your browser settings, but this may affect site functionality.

 

4. Sharing Your Personal Information

We do not sell your personal information.

We may share your information with trusted third-party service providers such as:

  • Shopify (our platform)
  • Payment processors (e.g., Stripe, PayPal),
  • Shipping carriers,
  • Analytics services (e.g., Google Analytics),
  • Email marketing platforms (e.g., Klaviyo, Mailchimp).

These third parties only use your data to support our services and cannot use it for their own purposes.

 

5. Data Retention

We retain your Order Information for our records unless and until you request us to delete it.

 

6. Your Rights (GDPR & CCPA)

If you are a resident of the European Union or California, you have the right to:

  • Access the personal data we hold about you,
  • Request correction or deletion of your data,
  • Object to certain uses of your data,
  • Withdraw consent at any time.

To exercise any of these rights, contact us at:

📧 elloria94@gmail.com

 

7. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, loss, misuse, or alteration.


8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The latest version will always be available on our Site.

 

9. Contact Us

For more information or if you have questions about this policy, contact us at:

📧 elloria94@gmail.com


10. Email Marketing and Communications

By submitting your email through checkout or any form on our Site, you consent to receive marketing and transactional emails from Elloria.

 These may include:

  • Promotions and exclusive offers,
  • Order confirmations and shipping updates,
  • Reminders (e.g., abandoned carts),
  • Newsletters and product announcements.

We use third-party email marketing services such as Klaviyo or Mailchimp to deliver these emails.

You can unsubscribe at any time via the “unsubscribe” link in any email we send.

 

11. Advertising and Remarketing

We use third-party advertising platforms like Facebook, Instagram, TikTok, and Google Ads that may use cookies or pixels to collect data about your behavior on our Site. This allows us to:

  • Show you personalized ads,
  • Run retargeting and lookalike campaigns,
  • Measure the effectiveness of our ads.

These platforms may collect or receive information from our Site and use it to serve you more relevant advertising elsewhere online.

You can opt out of targeted advertising by visiting: